Service

Fast - reliable - competent

Rapid - reliable - competent To maintain the functional performance of the systems, for example to rectify costly machine failures as quickly as possible, we offer our customers a broad palette of services.

24 hr reaction times
Contact is made with the customer and the problem is recorded within this timeframe. In cases of problem reports from 7.00 am to 3.00 pm, contact will even be made on the same day. Excludes Saturdays/Sundays and national holidays.

Replacement parts deliveries
With a high vertical range of production we are at all times in a position to be able to guarantee replacement and wear parts. Orders reaching us by 2.00 pm can even be delivered on the same day.

Service technicians
Our very well trained and flexible service team from Switzerland and Germany repairs and maintains your machines according to latest standards and state-of-the-art technologies. You can thus rest assured you will always be able to rely on your machines.

Training offers
The ongoing further development of CNC technology and high-speed processing demand ongoing further development of the end user, in order to fully exhaust the technical possibilities of the REIDEN tooling machines. Shorten lead times and optimise workpiece quality with sophisticated NC programmes and process-optimised programming technology. Well-trained employees keep machine downtimes and production failures brief and thus increase productivity and revenue.

Our competent service is standing by with advice and assistance for you.

Our service hotline +41 62 749 20 22 is manned as follows:

Monday to Thursday, 7:30 am to 12.00 pm and from 1.30 - 5.00 pm

Friday, 7:30 am to 12.00 pm and from 1.30 - 4.00 pm

 

 

SERVICE HOTLINE

+41 62 749 20 22